Hiwaay: Internet Services

A Closer Look at AnteSpam Email Filtering

Who can use AnteSpam?
AnteSpam is for businesses or individuals who own their domain name. Anyone with their own domain name can use AnteSpam. It is not set up to filter email for hiwaay.net addresses. HiWAAY provides the optional free Brightmail spam and virus filtering for customers with "@hiwaay.net email addresses."

How does it work?
The email is passed through a filter before it gets to your email server or email account. The filter identifies spam and puts it into a folder on the AnteSpam server, where it is stored for your review for seven calendar days before it is deleted. Emails identified as virus-infected mail are stripped of the virus, and are also left available for later review.

How do I use AnteSpam?
You get your email just like you always have. There is no need to change email programs. No new hardware is required. The filter is totally maintained on AnteSpam servers.

What does it do?
Experts have developed hundreds of rules used to identify spam. The spam filter compares your incoming mail to all those rules and keeps score. If the score is high enough for a particular email, AnteSpam grabs that email and holds it in a separate folder on the AnteSpam server.

For viruses, AnteSpam uses a virus database that is updated often, sometimes several times a day, by experts from all over the world. If an email or attachment matches a virus definition, the email and attachment are deleted, and the email is sidelined for your later review.

What are its limitations?

*HiWAAY suggests that all customers always run up-to-date anti-virus software for all vulnerable computers connected to the Internet.

Do I have any controls with spam filtering?
There are three ways you can control spam filtering:

What about virus filtering?
When virus filtering is enabled, viruses are removed without regard to thresholds or block/pass lists. Since viruses do not have a score (they either are or are not a virus), the virus filtering does not use thresholds. Block and pass lists also do not apply because most viruses are sent to you by people you know.

For information about AnteSpam or to find out how HiWAAY can stop spam from clogging your business mailboxes, please contact us:

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